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Home Tech Tips/Internet Safety

A computer screen with several gears and other technology haloed around the screen indicating tech support.
This page is periodically updated with additional safety and troubleshooting tips. Please check back often.
Common Home Tech Issues

Common Home Tech Issues

What do I do if a Chromebook can't connect to the internet?
Review Google's recommendations on how to forget WI-FI on a Chromebook
 
Employee Home/Out of District Tech Tips

Employee Home/Out of District Tech Tips

How do I access ClassLink from a non-district device? Why isn't ClassLink "making the magic happen" on my personal device?
  • In order for ClassLink to work their magic, an extension or plug-in need to be installed in your browser. The IT Department is able to push this out to all district owned equipment, but cannot push it out to your personal computers. Please review ClassLink's Launchpad guide for instructions on installing the necessary extension.

How do I learn more about ClassLink?
  • We have put together several guides and videos in the How To ClassLink folder. This yellow folder is locked to your ClassLink dashboard and can be found after you sign-into ClassLink.

Screenshot of a yellow app icon with the text "How to ClassLink"
 
How do I access PowerSchool? How do I access ParentSquare?
  • ParentSquare can be used on a computer OR via the ParentSquare app. Information on singing up as well as video tutorials can be found on our district ParentSquare page: http://rsd13ct.org/parentsquare

What do I do if a Chromebook can't connect to the internet?
A drawing of a home office.